We are not only dentists, we are the managers, the leaders of our clinics, we are the ones that are responsible for the selection, training and appraisal of our employees, we are the ones that must communicate clearly with our patients, negotiate with our colleagues and suppliers—we deal with so many different aspects every day in order to be sustainable and profitable. But who knows exactly what to do? We are taught none of the above from our dental schools, we find out through the difficult way—if we are lucky from the mistakes of our colleagues if we are not from our own. Mastering our dental management skills is all about being the one that will: ...
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